Phola Holds Annual General Meeting in Zandspruit

Phola Board and Secretariat duly convened a successful second Annual General Meeting in Zandspruit on 19 November 2021.The Annual General Meetings are within the framework of Department of Social Development (DSD), which requires nonprofit organizations to have their Annual General Meetings regularly.

The delegates to the Phola General Meeting were mostly from Diepsloot, Cosmo city and Zandspruit and other surrounding areas. We appreciated the presence and participation of four officers from Honeydew Police station and attendance of Community Policing Forum members.

The Phola Board Chairperson Mr Mutsubi Ngwenya flanked by his counterpart Immaculate Shembe a fellow Board Member addressed the meeting. Few Board Members were unable to grace the occasion, they gave apologies. Meanwhile The Chairperson Mr Ngwenya is his wide-ranging speech thanked everyone who attended the Phola Annual General Meeting. He explained that Phola was a community driven organisation with culturally sensitive methodologies responsive to community needs.

Honeydew Police officers

Phola Director Ncazelo Mlilo’s report read on her behalf by Judith Mthombeni (Programmes Coordinator). She spoke on the vision, mission, and accomplishments of the organisation during covid -19 pandemic. She gave an overview of the organisation from its formation in 2016. Phola addresses psychosocial and mental health problems associated with violence, crime, substance abuse, child abuse, gender-based violence, hardships, and trauma.

At the core of Phola work is the development and dissemination of home grown culturally sensitive therapies to provide meaningful, effective, and appropriate psychological counselling services to people who have experienced hardships and trauma. The programmes target children, youth, women, men and their families and communities.

Phola social workers and psychologists use both the traditional intervention strategies and these culturally sensitive methodologies to have more positive impact. They do not just provide counselling but make thorough assessment of all clients who come for services, with their consent and participation we measure stress levels pre and post intervention. This is an indicator to see the impact of our services.


In conclusion the Director implored the communities to join hands with Phola to make communities safe places to live in and reduce Gender-based Violence (GBV) and other forms of abuses that result in traumatic experiences.

Phola in its journey with clients focuses on how thoughts, beliefs, attitudes, feelings, and behavior interact, sets goals and teaches better coping skills.

In his vote of thanks Tamsanqa Mlilo (Director for Partnership Development and Communications) thanked the stakeholders, community leaders, community policing forum, and all visitors for attending the Annual General Meeting. The feedback sessions were helpful, timely and enriched Phola. It was an opportunity to thank Emthonjeni Centre for providing Phola with a venue and excellent facilities.


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